Privacy Notice

Privacy Notice

Last updated: March 2026

Who We Are

This Privacy Notice explains how Ardeynor collects, uses, and shares your personal data when you visit or make a purchase from our store at https://ardeynor.myshopify.com.

The data controller responsible for your personal data is:

  • Legal Name: Mr Ben Stephen Wiggett
  • Trading Name: Ardeynor
  • Address: 4 The Rowans, Humberston, DN36 4BN, United Kingdom
  • Email: mrbenstephen882@outlook.com

We are the data controller responsible for your personal data.

What Data We Collect

  • Identity Data: name, title
  • Contact Data: email address, phone number, delivery address, billing address
  • Transaction Data: order history, payment details (processed by third-party payment providers — we do not store card numbers)
  • Technical Data: IP address, browser type and version, device type, operating system, time zone, Shopify session data
  • Usage Data: pages visited, products viewed, time spent on pages, referral source
  • Marketing Data: your preferences for receiving marketing communications and your communication preferences

How and Why We Use Your Data

Purpose Data Used Legal Basis
Processing and fulfilling your orders Identity, Contact, Transaction Performance of a contract
Managing payments Transaction Performance of a contract
Sending order confirmations and updates Contact Performance of a contract
Fraud prevention and security Technical, Transaction Legitimate interest
Improving our website and services Technical, Usage Legitimate interest
Sending marketing communications (only with consent) Contact, Marketing Consent
Complying with legal obligations (e.g., tax records) Identity, Transaction Legal obligation

Who We Share Your Data With

  • Shopify Inc. (our e-commerce platform provider — processes orders, hosts our store)
  • Payment processors (e.g., Shopify Payments, PayPal — to process your payments)
  • Delivery partners (e.g., Royal Mail, DHL — to deliver your orders)
  • Analytics providers (e.g., Google Analytics — to understand website usage, anonymised where possible)

We require all third parties to respect the security of your data and to treat it in accordance with the law. We do not sell your personal data to any third party.

International Transfers

Some of our service providers (including Shopify) are based outside the UK. Where we transfer your data outside the UK, we ensure appropriate safeguards are in place, including:

  • UK International Data Transfer Agreement (IDTA)
  • Standard Contractual Clauses (as supplemented for UK transfers)
  • Or transfers to countries with an adequacy decision

Data Retention

  • Order data: retained for 6 years (HMRC tax obligations)
  • Marketing data: until you withdraw consent
  • Technical/analytics data: 26 months
  • Account data: until you request deletion

We will securely delete or anonymise your data when it is no longer needed.

Your Rights

Under UK GDPR you have the right to:

  • Access your personal data (Subject Access Request)
  • Rectification of inaccurate data
  • Erasure ("right to be forgotten")
  • Restriction of processing
  • Data portability
  • Object to processing based on legitimate interests
  • Withdraw consent (where consent is our legal basis)

To exercise any of these rights, please contact us at mrbenstephen882@outlook.com. We will respond within one month.

Cookies

For details about the cookies and similar technologies we use, please see our Cookie Policy.

Complaints

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO):

We would appreciate the chance to address your concerns before you contact the ICO, so please contact us first.

Changes to This Notice

We may update this Privacy Notice from time to time. The date at the top of this page indicates when it was last updated.