Terms of service

About These Terms

These Terms & Conditions govern your use of the Ardeynor website and your relationship with Ardeynor ("we", "us", "our"). By placing an order on our website, you agree to be bound by these terms. Please read them carefully before placing an order. Last updated: March 2026.

Who We Are

This website is operated by Ardeynor. Our legal name is Mr Ben Stephen Wiggett. Our registered address is 4 The Rowans, Humberston, DN36 4BN, United Kingdom. You can contact us via email at mrbenstephen882@outlook.com or by phone at 077 1310 0076. For more information, please visit our Business Information page.

Our Products

We strive to describe our products as accurately as possible. However, images are for illustrative purposes only, and there may be slight variations in colour or design. We make every effort to ensure the accuracy of product descriptions but do not warrant that they are error-free.

Placing an Order

To place an order, browse our products, add your chosen items to the cart, proceed to checkout, and submit your order. Your order represents an offer to buy the products. We will confirm acceptance of your order by sending you a dispatch confirmation email. Until we send this email, we reserve the right to decline or cancel your order. Payment is required at the time of order.

Pricing and Payment

All prices are in GBP (£) and include applicable taxes. We are not currently VAT registered, so prices are final. We accept payment via Visa, Mastercard, American Express, PayPal, and Shopify Payments. Payment is taken at the time of order.

Delivery

We aim to process and dispatch orders promptly. Standard delivery estimates are provided in our Shipping & Delivery Policy. Risk in the goods passes to you upon delivery.

Your Right to Cancel (Change of Mind)

You have the right to cancel your order within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The cancellation period begins the day after you receive your goods. To cancel, please contact us in writing or via email. For full details, including how to return items, please see our Returns, Cancellation & Refund Policy.

Returns and Refunds

We offer a comprehensive returns policy. For more information, please refer to our Returns, Cancellation & Refund Policy. Your statutory rights under the Consumer Rights Act 2015 are not affected.

Faulty Goods

Under the Consumer Rights Act 2015, you have the right to reject faulty goods within 30 days, request a repair or replacement, or seek a price reduction. For full details, please see our Returns, Cancellation & Refund Policy.

Our Liability

We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence and for fraud or fraudulent misrepresentation. Other liabilities are limited to the maximum extent permitted by law.

Complaints

If you have a complaint, please contact us via email. For full details, see our Complaint Handling Procedure. If we cannot resolve your complaint, you may wish to use an alternative dispute resolution (ADR) provider. You can find a certified ADR provider at tradingstandards.uk.

Changes to These Terms

We may update these terms from time to time. The terms that apply to your order are those in force at the time you place it.

Governing Law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction. If you live in Scotland, you can bring proceedings in Scottish courts; if in Northern Ireland, in Northern Irish courts.